The Kindness Pandemic is a voluntary global movement. It helps hospitals make kindness visible, intentional and repeatable — from acts of kindness to systems of kindness.
+9
Voluntary and open to every hospital and health system.
Hospitals, quality bodies and partner organisations who have publicly committed.
A movement spreading across regions, systems and care settings.
Real moments from patients, families, visitors and staff — shared with consent.
In moments of illness, vulnerability and uncertainty, small acts of compassion shape how care is experienced. This makes kindness important enough to be visible, intentional and repeatable — across the patient journey, the staff experience, and the systems through which care is delivered.
Acts
Practice
Systems
Recovery
Colleagues
Over time, the Charter guides everyday practice, everyday practice shapes culture, and culture sustains the movement.
See the nine principlesInstitutions that join sign the Global Kindness Charter for Healthcare as a voluntary declaration of commitment to humane, respectful and person-centred care. The Charter is built on nine interdependent principles, extending from the individual to the wider community.
Adaptable resources and crowd-sourced ideas that work at admission, in waiting areas, on the ward, in the ICU, and at discharge.
Practical, adaptable resources to turn the Charter into action across the care journey — ready to localise for your setting.
Small, repeatable actions shared by institutions already on the journey. Learn from others — recognition without rankings or blame.
Hospitals and health systems around the world are choosing to make kindness a stated commitment. Explore who has joined
View the directoryA moderated selection of kindness stories shared by patients, families and staff.
Our global network connects people, organisations and communities across key cities around the world.
+9
Signing is voluntary and takes only a few minutes. From there, the Toolkit helps you turn commitment into everyday practice.